Customer Service
Transforming your district with a culture of hospitality
Making It Right
Sometimes, being proactive isn't enough. Here's how to make things right when a customer service complaint occurs.
Making a Magical Experience
Customer service expert Dennis Snow offers tips from 20 years working at Walt Disney World.
Customer Service—the Zappos Way
A memorable customer service experience can win you lasting and passionate advocates for your schools. Zappos shows you how to get started.
NSPRA 25 Takeaways
Today we’re reviewing some of our biggest takeaways from this year’s NSPRA National Seminar.
Southern Hospitality
How Dr. Thomas Taylor is cultivating a culture of customer service at his Maryland district
Service That Shines
How three private sector companies have exemplified stellar customer service—and how schools can follow their lead
Above & Beyond
To wow your community, customer service isn't enough. You need to build a culture of hospitality.
Dr. Katrise Perera: The Customer Service Mindset
Dr. Katrise Perera, superintendent of Gresham-Barlow School District in Oregon, shares why a customer service mindset is crucial—especially in times of crisis.
Creating a Culture of Customer Service in Schools
How one Kentucky superintendent is using customer service techniques to transform his schools
Customer Service
Transforming your district with a culture of hospitality
NSPRA 25 Takeaways
Today we’re reviewing some of our biggest takeaways from this year’s NSPRA National Seminar.
Southern Hospitality
How Dr. Thomas Taylor is cultivating a culture of customer service at his Maryland district
Service That Shines
How three private sector companies have exemplified stellar customer service—and how schools can follow their lead
Making It Right
Sometimes, being proactive isn't enough. Here's how to make things right when a customer service complaint occurs.
Above & Beyond
To wow your community, customer service isn't enough. You need to build a culture of hospitality.
Making a Magical Experience
Customer service expert Dennis Snow offers tips from 20 years working at Walt Disney World.
Dr. Katrise Perera: The Customer Service Mindset
Dr. Katrise Perera, superintendent of Gresham-Barlow School District in Oregon, shares why a customer service mindset is crucial—especially in times of crisis.
Customer Service—the Zappos Way
A memorable customer service experience can win you lasting and passionate advocates for your schools. Zappos shows you how to get started.
Creating a Culture of Customer Service in Schools
How one Kentucky superintendent is using customer service techniques to transform his schools
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